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1. How do I decide which level of swim lessons to sign my child up for?

If you are somewhat familiar with your child's abilities in the water, we have developed a chart that helps you decide. It can be found on the swim lesson page. If you are really unsure you are welcome to bring your child to any Dallas pool for a free swim lesson level evaluation.

2. Can I make up a class if I miss one?

Unfortunately we can not offer make up lessons if you miss a class. We will however, reschedule classes that we have to cancel due to weather or mechanical reasons.

3. How long is each swim lesson?

The summer swim lesson sessions consists of 8 individual classes held over a 2 week period. Each individual class is 40 minutes long for school age children up to adults, and 30 minutes long for preschool children.

4. What is the difference between a School Age Level 1 class and a Preschool Level 1 class?

Other than the age of the children and the teaching techniques used, the classes are the same. Preschool Level 1 classes have a lower student to teacher ratio and are geared for children ages 3-5. We use teaching techniques and activities that are more appropriate for younger children. School age Level 1 classes have a slightly higher student to teacher ratio and use teaching techniques more appropriate for children ages 6 and older.

5. Do you offer refunds for swim lessons?

All refunds requests must be submitted online and will be processed in accordance with the following guidelines:

Full refunds will be granted when requested more than 5 working days prior to the start date of the course/program, less a $5 administrative fee.

Transfers may be requested less than 5 days prior to the start date through the first day of the course/program. Transfers requested after the start of the second class meeting will not be granted.

Medical refunds requested prior to the start date of the course/program will be granted in full.

• A doctor's note must be provided for all medical refunds to be processed.
• A prorated refund will be granted for medical requests received during or after the course/program.
• Medical refunds must be requested, with proper documentation, within a month of the program's end date.

Request a Refund